“A five star rating does not come close to telling the full story about Ann Gupta. When my beloved aunt died, I became responsible for selling her home. I was daunted by the prospect of managing substantial repairs and improvements from a distance (three hour round trip), during the pandemic and shelter-in-place. Ann's enthusiasm, compassion, knowledge and confidence at our first meeting impressed me so much that I abandoned a plan to interview several agents before deciding whom to engage. My initial impression was confirmed, time and time again. Ann was an outstanding communicator and tireless worker. She marshaled work crews and licensed contractors who completed necessary work, at a fair price, within a seemingly impossible time frame. Ann was on-site, often daily, providing photos and videos of work in progress. Ann knew my aunt's neighborhood like the palm of her hand, as well as what would attract (or discourage) prospective buyers in that neighborhood, enabling her to make informed, reasonable and spot-on recommendations regarding home improvements and listing price.
She also exhibited sensitivity regarding my emotional connection to the home. While this was not a prerequisite to my selection of an agent, it made the entire process less fraught. I marvel at Ann's generosity with her time and attention, and the extent to which she was accessible and responsive. The demands of Ann's job were compounded by COVID-19 precautions and protocols, but Ann remained unflappable, letting nothing stand in the way of effective staging, outstanding marketing, many showings, and --ultimately--multiple, over-listing-price offers. She was committed to maintaining integrity and transparency at each juncture and made clear that good relationships based on honesty and trust are, for her, requisites of the job. That said, Ann is also highly strategic, a trait honed by many years in the business. Ann puts her heart and soul into the work of helping people buy and sell homes and serves her clients accordingly. I am grateful for Ann--and also for the reviewers who led me to her. “